elizabethW - indulgences from san francisco
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Frequently Asked Questions

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Q: Who is elizabethW?
A: Elizabeth Wightman was the great-grandmother of the founder of the company that began in 1995. For more information, please see ABOUT ELIZABETHW.

Q: Do you have a store?
A: Yes, our elizabethW boutique is located at Ghirardelli Square, 900 North Point, Fountain Plaza Level, San Francisco, CA 94109.

Store hours: Sunday-Thursday 10am-7pm and Friday-Saturday 10am-9pm.

Q: Do you test on animals?
A: We do not test any products on animals, nor do we use animal-tested ingredients.

Q: Are your candles soy?
A: Yes, they are 100% soy wax, and handpoured in our workshop.

Q: Are your products sustainable? Where are your products made?
A: Yes. We design and handcraft onsite in our San Francisco workshop.

Q: Are any of your products paraben free?
A: Many products are paraben free, including Bath Oil, Bar Soap, Bath Fizz, Bath Salts, and Bath Pouches. Some other items use non-toxic preservatives to safeguard their quality.

Q: Where do you ship from?
A: San Francisco, USA

Q: Do you gift-wrap?
A: Yes. Please indicate on your order at check-out. Gift-wrap is complementary.

Q: Can I buy elizabethW products locally?
A: ElizabethW gifts are sold in upscale boutiques, spas, and resorts around the USA. Please EMAIL us to find a local retailer.

Q: Can I request samples?
A: We are happy to provide 2 elizabethW samples, based upon availability. Due to the high volume of requests received, we can only send samples with orders.

Q: What credit cards can I use to order products?
A: We accept American Express, VISA, Mastercard, and Discover.

Q: How do I know if my order has been received?
A: After placing your order, you will receive a confirmation at the end of the order process as well as an email confirmation.

Q: How can I sell elizabethW products in my store?
A: We supply qualified retail partners, including luxury boutiques, spas, and resorts. Please EMAIL us for more information.

Q: Do you ship internationally?
A: Yes, but please email us so we can calculate accurate shipping costs. The website reflects only US shipping rates.

Q: Still can’t find your answer?
A: Please EMAIL us and we’ll try to help.


Eau de Parfum
Purse Eau de Parfum

Bath & Body

Body Cream
Body Lotion
Bath Gel
Bath Fizz Tablets
Bath Fizz Set of 6
Bath Oil
Individual Soap
Bath Salts
Bath Pouch
Lip Balm

Hand Care

Hand Lotion
Hand Wash
Hand Care Set

Perfume for the Home

Perfume Candle
Perfume Diffuser
Room Spray
Long Tissue Cover
Button Tissue Cover
Square Tissue Cover
Roll Tissue Bag

Sweet Dreams

Flaxseed Eye Pillow
Hot/Cold Flaxseed Pack
Buckwheat Neck Pillow
Sleep Mask
Restful Traveler Nap Bag
Twilight Kit
Pillow Insert

Closet Solutions

Hanger Sachet
Hanger Cover
Square Sachet
Drawer Liner
Aroma Fold
Clean-Dirty Lingerie Bag
Shoe Inserts
Sweater Case

Bon Voyage

Convertible Tote Bag
Toiletry Bag
Brush & Pencil Bag

Hostess Apron




Gift Baskets

Spa Set


Limited Edition